Privacy Policy

At fjewellers.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information when you use our website:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, payment details, etc.
  • Non-Personal Identification Information: Browser type, device type, IP address, browsing preferences, and website usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders.
  • To provide customer support and respond to inquiries.
  • To improve our website and services based on user feedback and preferences.
  • To send marketing communications, promotional offers, or updates (with your consent).
  • To comply with legal obligations.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technology and secure servers. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, improve functionality, and provide personalized content. You can control cookie settings through your browser settings, but disabling cookies may limit some features of our site.

5. Third-Party Services

We may share your personal data with third-party service providers such as payment processors, shipping companies, and marketing platforms for the purposes of processing orders, delivering services, and conducting business operations. These third parties are required to protect your information and only use it for the purposes for which it was shared.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data, subject to legal and contractual obligations.
  • Opt-out of marketing communications at any time by using the unsubscribe link or contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights regarding your personal information, please contact us at:

WhatsApp